The Olinger Group

CATI technologies standardize the telephone interview process and reduce potential error and bias when surveying known phone numbers or populations that are best reached at work or in households with “landline” telephones.  We work with a few specific and trusted CATI telephone interview companies to obtain higher-standards of data quality.  Trained and monitored interviewers conduct the telephone interviews with respondents, and data collection is reviewed and monitored to ensure quality.