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National Association
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The Olinger Group president, Jude A. Olinger, was recently quoted in the Wall Street Journal on ad campaign effectiveness.

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Awareness, Image, and Usage (AIU) Research

The results of conducting awareness, image, and usage (AIU) research provide companies and organizations with a clear understanding of their markets' awareness and perceptions of their products/services. Companies can also determine the usage behavior of their products/services through AIU research. Many times, clients conduct AIU research to determine a baseline measurement, and then are able measure and track these patterns over time.

Insights from AIU Research

  • Determining the image and perceptions of customers and non-customers about your business and your product or service
  • Measuring awareness of your business's product or service among non-customers
  • Identifying how people became aware of your business and products or services
  • Defining what factors influence people's perceptions
  • Determining customer usage behavior and patterns regarding products or services
  • Measuring the awareness, image, and usage of competitor products or services

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