Smart Stuff

Smart Stuff From the Blog

Research Analyst Megan Holstine tackles two opposing views of how to protect consumers’ private data in the research industry.

Find Out More

Understanding Customer Churn

November 30, 2010

Learning about defectors is not the same as learning about defection.  Both can be done, but only the later speaks directly to solutions for the business problems associated with customer satisfaction, loyalty, and continued usage.

Find Out More
SPSS

Is Your Company Leaving Market Research Up to “Dummies?” Market Research can be one of the most valuable tools for any company. It can provide reliable guidance to companies who have questions. Anything from learning who your customers are to determining employee satisfaction throughout your company can be answered. When a company chooses to invest […]

Find Out More

Chanttel’s first blog takes on new tax rules that will likely add mountains of paperwork for businesses to maintain.

Find Out More

The Olinger Group Founder and CEO Jude Olinger discusses how superior and customized client services differentiate the firm.

Watch the Video

The Olinger Group Managing Director Chanttel Allen describes the firm’s project management skills. A dedicated team of project managers ensure that research projects stay on budget and on time.

Watch the Video

The Olinger Group’s Managing Director Chanttel Allen explains how the firm’s extensive healthcare research experience and how it can benefit new clients. The Olinger Group is both HIPAA-compliant and NCQA certified.

Watch the Video

The Olinger Group Founder and CEO Jude Olinger explains how the firm has lead the way in using high-tech methods to collect survey data. The Olinger Group has pioneered the use of Apple iPads for in-person interviewing in the field.

Watch the Video