Disease Managment Company Satisfaction

Disease Management Company Measures and Tracks Satisfaction of Patients and Physicians

Client provides a monitoring service geared toward improving health and extending the lives of patients suffering from congestive heart failure.

Objective: Gather data from thousands of patients each month and from physicians semi-annually to examine the effectiveness of the program.

Methodology: The Olinger Group employed our state-of-the-art mail processing machine. Because the machine functions on a closed-loop automatic mail system, it is HIPPA compliant and allows each survey to be customized to the program and to the individual.

Results: Accurate and timely information from The Olinger Group has allowed the client to make a significant difference in maintaining and improving the quality of life of its patients while also satisfying physicians and insurance companies.